An "ombudsman" is an advocate, a proactive partner who works to resolve concern between business and government with respect to regulatory-related issues.

Oregon City's Economic Development staff along with other City staff will serve the community's businesses by providing timely information and supporting efforts to gain access to development resources and information. Staff will meet with businesses, sometimes proactively and at other times responding to direct requests for assistance. Economic development staff will also attend pertinent meetings of interest to local business leaders.

By advancing a systemic "ombudsman" program, economic development staff is advancing a positive and responsive partnership approach between City government and the community's business investors.